Privacy Policy

 

 

Effective Date: [Insert Date]
Business Name: I’m Worthy LLC
Website: recovermyworthy.com
Contact Email: recovermyworthy@gmail.com

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I’m Worthy LLC (“I’m Worthy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, contact us, submit a form, schedule a consultation, purchase services, or participate in coaching services.

I’m Worthy provides nonclinical recovery coaching, personal-growth support, accountability, education, and related resources for individuals seeking support with recovery-related patterns, habits, goals, and lifestyle changes.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Important Notice About Our Services

I’m Worthy provides nonclinical recovery coaching. We do not provide psychotherapy, medical care, mental-health treatment, addiction treatment, diagnosis, detoxification services, crisis services, or emergency services.

I’m Worthy is not a medical provider, licensed treatment facility, therapist, psychologist, physician, professional counselor, or chemical-dependency treatment provider. Coaching is not a substitute for medical care, mental-health care, addiction treatment, detoxification, emergency care, or crisis support.

Information shared with I’m Worthy may be personal and sensitive, but I’m Worthy does not create medical records, provide clinical treatment, or maintain protected health information as a healthcare provider. Our website and services are not designed to comply with healthcare-specific privacy laws such as HIPAA unless otherwise required by law.

If you are experiencing a medical emergency, mental-health crisis, suicidal thoughts, severe withdrawal symptoms, or danger to yourself or others, call local emergency services immediately. In the United States, call or text 988 for crisis support.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

This may include:

• Name

• Email address

• Phone number

• Country, state, or general location

• Information submitted through contact forms, consultation forms, intake forms, questionnaires, email, WhatsApp, Wix messaging, or other communication methods

• Information shared during consultations or coaching sessions

• Recovery-related goals, habits, challenges, routines, beliefs, triggers, personal history, or other information you choose to share

• Payment status or purchase-related information provided through Wix

• Testimonials, reviews, or feedback you voluntarily provide

You should only share information that you are comfortable providing.

B. Coaching and Communication Information

During coaching services, we may keep limited notes related to your goals, action steps, session themes, accountability plans, follow-up items, and coaching progress.

These notes are used to provide continuity and support between sessions. They are not medical records, therapy notes, clinical records, or diagnostic records.

C. Payment and Purchase Information

Payments for I’m Worthy services are processed through Wix and/or payment tools connected to Wix. Wix and its payment-processing partners may collect and process payment information, including credit card details, billing details, transaction records, and related payment data.

I’m Worthy does not intentionally collect, store, or process your full credit card number, banking details, or complete payment credentials. Payment information is handled by Wix and/or its payment-processing partners according to their own privacy policies, security practices, and terms of service.

We may receive limited payment-related information, such as your name, email address, purchase amount, transaction status, date of payment, and service purchased. We use this information for scheduling, payment confirmation, accounting, business records, and service delivery.

D. Website and Technical Information

When you visit our website, Wix and/or connected website tools may automatically collect technical information, such as:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on the website

• Referring website

• General location data

• Cookies or similar tracking technologies

This information may be used to operate the website, improve website performance, understand visitor behavior, protect against misuse, and support basic analytics or marketing.

3. How We Use Your Information

We may use your information to:

• Respond to your questions or messages

• Schedule consultations or coaching sessions

• Determine whether our services may be a good fit

• Provide nonclinical recovery coaching services

• Create coaching goals, accountability plans, and follow-up support

• Confirm purchases and payment status through Wix

• Send service-related emails, reminders, updates, resources, or session information

• Communicate with you by email, WhatsApp, Zoom, Wix messaging, text message, or another agreed-upon method

• Send marketing emails or updates if you have opted in or otherwise provided permission

• Improve our website, services, and client experience

• Maintain business, tax, accounting, and legal records

• Protect the safety, rights, and property of I’m Worthy, our clients, and others

• Comply with legal obligations

We do not sell your personal information.

4. Sensitive Personal Information

Because recovery coaching may involve personal topics, you may choose to share sensitive information, including information about substance use, emotional struggles, family history, relationships, stress, trauma history, shame, beliefs, routines, or other personal experiences.

We ask for only the information reasonably needed to understand your goals and provide coaching support. You are not required to share any information you do not want to share.

We use sensitive information only to provide services, communicate with you, maintain records, protect safety, or comply with legal obligations.

5. Third-Party Platforms and Service Providers

We may use trusted third-party providers and platforms to help operate our business, including:

• Wix for website hosting, website forms, booking, communication, and payment-related services

• Wix payment tools and payment processors connected to Wix

• Zoom or another video platform for online sessions

• WhatsApp, email, text message, or Wix messaging for communication and check-ins

• Email service providers

• Scheduling tools

• Intake or form tools

• Analytics tools

• Cloud storage providers

• Legal, accounting, or administrative support providers

These providers may collect, store, or process information according to their own privacy policies and terms. I’m Worthy is not responsible for the privacy practices, data handling, or security practices of third-party platforms such as Wix, Zoom, WhatsApp, or payment processors.

You should review the privacy policies of any third-party platforms you choose to use.

6. Communication Through Zoom, WhatsApp, Email, and Wix

Coaching sessions may take place through Zoom or another agreed-upon video platform. Daily or between-session check-ins may take place by WhatsApp, email, text message, Wix messaging, or another agreed-upon communication method.

Please understand that these platforms are operated by third parties. They may collect or process information according to their own privacy policies and terms.

Email, WhatsApp, text messaging, video platforms, Wix messaging, and online forms may not be completely secure. Avoid sending highly sensitive information through unsecured channels.

By choosing to communicate through WhatsApp, Zoom, email, Wix messaging, text message, or another third-party platform, you understand and accept that these platforms are not private healthcare portals and may not offer the same protections as specialized medical or mental-health record systems.

7. Confidentiality in Coaching

We take privacy seriously and aim to keep coaching communications confidential.

However, coaching confidentiality is not the same as therapist-client privilege, doctor-patient privilege, attorney-client privilege, or any other legally protected professional privilege. Information shared in coaching may not have the same legal protections as information shared with licensed healthcare, mental-health, or legal professionals.

We may disclose information when required by law, when necessary to protect safety, when necessary to comply with legal process, or when necessary to operate and protect our business.

8. When We May Share Information

We do not sell your information. We do not share your personal information with unrelated third parties for their own marketing purposes.

We may share limited information in the following situations:

A. Service Providers

We may share information with third-party providers who help us operate our website, process payments, send emails, provide video sessions, manage forms, schedule appointments, store information, or perform administrative, legal, or accounting services.

B. Legal Requirements

We may disclose information if required by law, court order, subpoena, legal process, government request, or to protect our legal rights.

C. Safety Concerns

Although coaching is not therapy, crisis care, or emergency care, we may disclose information if we believe disclosure is necessary to prevent serious harm, respond to an emergency, protect the safety of you or another person, or comply with applicable law.

D. Business Transfers

If I’m Worthy is involved in a merger, sale, restructuring, transfer of assets, or similar business transaction, client and website information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

9. Marketing Communications

If you sign up for emails, resources, updates, or marketing communications, we may send you emails or messages about services, resources, offers, or updates that may be relevant to you.

You may opt out of marketing emails at any time by clicking the unsubscribe link, if available, or by contacting us at recovermyworthy@gmail.com.

Even if you opt out of marketing, we may still send service-related messages, such as scheduling messages, payment confirmations, session reminders, policy updates, or coaching-related communications.

10. Cookies and Website Tracking

Our website is hosted through Wix and may use cookies or similar technologies to operate the website, improve functionality, analyze traffic, understand visitor behavior, remember preferences, and support website performance or marketing.

You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

If our website uses analytics or advertising tools, such as Wix Analytics, Google Analytics, Meta Pixel, or similar tools, those providers may collect information according to their own privacy policies.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, payment system, email system, messaging app, video platform, online form, or electronic storage method is 100% secure. We cannot guarantee absolute security.

You are responsible for keeping your own devices, passwords, email accounts, WhatsApp account, Wix account, and other communication accounts secure.

12. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing coaching services

• Maintaining business records

• Resolving disputes

• Complying with legal, tax, accounting, or reporting obligations

• Protecting our legal rights

• Maintaining records of purchases, communications, and service history

When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it according to our business and legal obligations.

13. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

• Request access to the personal information we have about you

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where consent is the basis for processing

• Object to certain uses of your information

• Request a copy of certain information

• Opt out of marketing communications

To make a privacy request, contact us at recovermyworthy@gmail.com.

We may need to verify your identity before responding to your request. Some requests may be limited by legal, safety, contractual, tax, accounting, payment-processing, or recordkeeping obligations.

For information processed directly by Wix, Zoom, WhatsApp, or another third-party platform, you may also need to contact that platform directly to exercise privacy rights related to information they control.

14. Children’s Privacy

Our website and services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us at recovermyworthy@gmail.com so we can take appropriate action.

15. International Users

I’m Worthy may serve clients or website visitors from different countries. If you access our website or services from outside the United States, you understand that your information may be processed or stored in the United States, Egypt, or other locations where Wix, Zoom, WhatsApp, email providers, payment processors, or other service providers operate.

Privacy laws vary by country. By using our website or services, you understand that your information may be handled according to this Privacy Policy and applicable law.

16. Third-Party Links

Our website may include links to third-party websites, resources, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites.

You should review the privacy policies of any third-party websites or platforms you use, including Wix, Zoom, WhatsApp, and any payment processor connected to Wix.

17. Testimonials and Client Stories

If you provide a testimonial, review, success story, or feedback, we will only publish your name, initials, image, story, or identifying details with your permission.

You may request that we remove or update a testimonial by contacting us at recovermyworthy@gmail.com. We will make reasonable efforts to honor removal requests, though previously shared, indexed, cached, screenshotted, or archived content may not always be fully removable from third-party platforms.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Your continued use of the website or services after changes are posted means you accept the updated Privacy Policy.

19. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

I’m Worthy LLC
Email: recovermyworthy@gmail.com
Website: recovermyworthy.com